Support Staff | Reputations

lifetime-purchase-code
Posted an answer
MAYO portfolio template – how to change the button/icon image which when clicked opens the sidebar widget

Hi Frank, I was misunderstand with WP and HTML version. Sorry for that 🙂 Did you mean this icon? Regards

August 19, 2018 5
Posted an answer
Some questions

August 16, 2018 5
Posted an answer
Some questions

Dear Tomás, 1. Unfortunataly, that's not possible 🙁 2. If I understand right, you can just leave empty the categories field in your portfolio element and this will show your all portfolio posts. Also...

August 16, 2018 5
Posted an answer
Have you fixed the problem reported by Google Insight about the javaScript file blocking the page display?

Hello, This problem shows with 3rd party assets which Contact Form 7. We can't fix this yet. You can remove that plugin, If you don't need. Regards

August 16, 2018 5
Posted an answer
My Featured Section Has Vanished

Hey Gary, Could you please provide us an url of your site? We will take a look and try to sort it out. Regards

August 16, 2018 5
Posted an answer
How do I translate some fields?

Hello, We really apologize for the response delay. Could you please provide us which words not able to translate? We adjusted to translate all the theme words with any translation plugin. Also you can...

August 16, 2018 5
Posted an answer
I can’t change the logo in the footer

Hi there, We really apologize for the response delay. There are 2 variations in the footer and able to change the logos. Theme Options / Footer Settings Appearance / Widgets / Footer Widget Area...

August 16, 2018 5
Posted an answer
Font Question

Hello brcp, We really apologize for the support response delay. Used "Poppins" font in theme logo and you can download that font here: https://fonts.google.com/specimen/Poppins Regards

August 16, 2018 5
Posted an answer
MAYO portfolio template – how to change the button/icon image which when clicked opens the sidebar widget

Hi Frank, We really apologize for that support response delay. That's only able to modify from the source code and you can replace code below. includes/widgets/pxl_recent_portfolio.php on line:37 <div...

August 16, 2018 5
Posted an answer
Install demo content

Hi there, Did you check the video tutorial and help file? Please check it: https://support.pxltheme.co/questions/question/how-to-install-mimit-theme/ Please let me know if you have another issues with...

August 16, 2018 5
Posted an answer
Cannot install magazine demo

Hello, Could you please leave us your admin access here? We will try to solve it. Also we changed public to private of your topic status. Regards

August 16, 2018 5
Posted an answer
Penta Theme

Hello Noelia, Could you please provide me a purchase code? Regards

June 20, 2018 5
Commented on a post

Hi there, here is some resource: http://www.wpbeginner.com/wp-themes/how-to-update-a-wordpress-theme-without-losing-customization/

May 26, 2018 2
Posted an answer
Blvck Card Theme Doesn’t Have a Word Press Installation File But I Want To Download the Theme For a Word Press Site

Hello, Blvck is HTML template and not compatible with WordPress. Regards

May 26, 2018 5
Commented on a post

It's a third party asset and not related with the theme. For more information: https://themeforest.net/page/item_support_policy#whats-not-included-item-support Also, you can create your issue on their...

May 21, 2018 2
Commented on a post

Also, I've added comment on your previous post in this topic.

May 20, 2018 2
Commented on a post

Hello Cristiano, I think you're got update notification email. It was updated 9 days ago also, please download on your downloads section: https://themeforest.net/downloads Regards

May 20, 2018 2
Commented on a post

I'm saying for you third times: cookie and database are not related with the theme code! Why you don't understanding that? You really needs to hire developer dear.

May 20, 2018 2
Commented on a post

Thats all not related with the theme and coding issue! You should to understand difference between HOSTING & THEME & WORDPRESS issues. Please create a refund request here: https://themeforest.net/refund_requests/new...

May 20, 2018 2
Commented on a post

You're most welcome! Please rate for 5 stars to help us improve our service and products here: https://themeforest.net/downloads Thank you 🙂

May 20, 2018 2
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