Support Staff | Reputations

Commented on a post

Is it possible to upgrade for MySQL version to 5.6? Could you please contact with your server/hosting support?

2 days ago 2
Posted an answer
How to change font in theme?

Hello, Please navigate to Theme Options -> Typography then you can change this. http://nimb.ws/8NfYUK

3 days ago 5
Commented on a post

Hello, I just checked this with little modification. But there is not any issues with our theme and plugins. Could you please tell me what version of MySQL you are using on your server?

3 days ago 2
Commented on a post

Hello, sorry for the response delay because it was national holiday in our country. I checked this but I've not editor access. Can you give full access for me? http://nimb.ws/qxNd39 I'll just make little...

4 days ago 2
Posted an answer
Demo intallation

Hello, Can you leave us your admin access? We will take a look that. Regards

7 days ago 5
Commented on a post

Ok, I'll check this. The page builder will removes the widget area, also you would be create a column and should to insert widget area from the widget area. That will be properly works. Regards

February 9, 2018 2
Commented on a post

Please just select page template for "Page Builder" from the right side of your page. Screenshot: http://nimb.ws/drmJwF

February 9, 2018 2
Posted an answer
Carousel not displaying correctly.

I understood your issue, Could you please provide your WP admin user & password? Then I can take a look that. Regards

February 9, 2018 5
Posted an answer
Hiding category from posts

Hello, Did you mean hide the tags of single post? Please simply to hide it in Theme Options -> Blog Settings -> Single Post -> Tags on click to Off Regards

February 9, 2018 5
Posted an answer
How to center logo on mobile screen while leaving it left-aligned on desktop?

Unfortunataly that's our theme responsive feature. Not possible to center logo on mobile. Regards

February 9, 2018 5
Posted an answer
Searchglass loading not beautiful

That's can't get icon fonts fast, related with internet speed issue.

February 9, 2018 5
Posted an answer
Page builder calendar in single post / widget.

Hello mastafu, Sorry for the response delay. Page builder can't render any widget and can render widget area. You want to add calendar in single post's right sidebar? Yes, that's possible. You should...

February 4, 2018 5
Posted an answer
When I click on a menu item with nested submenus, nothing happens

Hello adelmaer, I understood this issue. Currently, our navwalker doesn't support first item link or page, post and categories e.g with submenu. I'm added this issue to fixlist of next update. (Will...

February 4, 2018 5
Commented on a post

Hey, how are you? You should to select "Page Builder" template from the Page Attributes section in your page right side. example: http://nimb.ws/PK4RtB Best

January 29, 2018 2
Posted an answer
Pagination Bug

Hi there, Thanks for your connecting with us. We'll test that and let you know ASAP. Regards

January 27, 2018 5
Posted an answer
side menu and header

Hi there, The logo and menu located with inline? If I understand right, you should to navigate to Theme Options -> Header and select your header type. Regards

January 27, 2018 5
Posted an answer
Front page with categories

Would you like to make a similar live demo? There is two ways to make it. You should to watch it https://www.youtube.com/watch?v=PAbn1Gjr_Dk&feature=youtu.be or read the documentation file. Important:...

January 25, 2018 5
Commented on a post

Hello mattchoate, please create a new question with your url address or screencast privately. Regards

January 25, 2018 2
Commented on a post

Thank you for connecting with us. If you need further assistance or have any further questions, please do not hesitate to create a support question again and we will gladly assist you!

January 25, 2018 2
Commented on a post

Thanks for your reply. I can't see any overlapping problem on your site. Did you touch the Appearance -> Fixed Widget Options? You can uncheck for "Fixed widget" from your widgets.

January 23, 2018 2
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